We want to make sure you’re completely satisfied with your EliteTeams experience. If you no longer wish to do a project, you can modify or stop your elite team at any time–with no further cost. We carefully vet, onboard, train, and manage our team members. In the rare instance where you are not happy with the quality, speed, or other aspect of the work of your elite team, your Team Manager is empowered to do what is necessary to make sure you are satisfied–including replacing a team member, if necessary.
At this time, we have Team Managers who speak English and Spanish. When you create a free account, you will have an opportunity to specify your language, and we will assign Team Managers accordingly.
Once your team has completed your project, you will generally have the opportunity to assign the same team to a new project.
When you build your team, you will see the hourly rate in credits for each team member you add to your team. When you start the team working, you will be billed on a 15 minute basis for the actual time that each team member spends working at his/her hourly rate.
You can add collaborators to any project or feature/component within a project.
The Team Manager assigned to your team will be your point of contact for the team. Team Managers will be assigned based on your location and will be available to you during normal business hours in your timezone
Credits can be purchased by credit card through the EliteTeams dashboard. You can define projects and build teams without purchasing credits. However, you will need to have credits in your account before a team starts working. If, while a team is working, you exhaust the credits in your account, the project will be suspended until you purchase more.
You will be able to add existing code to a project either by uploading a ZIP file with the source files or attaching a Git repository. If you upload source files, we will automatically create a Git repository for you.
You can either build multiple teams–one for each project–and have the work done simultaneously, or you can build one team and have it do each of the projects one after the other.